Shftx
Day 0 and day 7 conversion, retention and support on one agent
The problem
Leads arrive and go cold on the same predictable schedule: the ones nobody reaches on day 0, and the ones nobody follows up on day 7. Both windows need someone working them at a consistency no rota holds.
What the agent did
- — Every new lead engaged on day 0, before it cools
- — The day 7 window worked again for anyone who went quiet
- — Retention and support handled by the same agent, on the same customer memory
- — A complete new sales channel built alongside the existing one
The result
Running in production across conversion, retention and support. Figures pending clearance.
How inbound sales works →